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"I wish I'd had this book when starting my business! I have read
many books on the topic of starting a Virtual Assistant business
over the years and can honestly say "Failure Is Not An Option" is
the most comprehensive handbook I've seen. Patty walks you through
every aspect of setting up and starting your VA business, including
examples and templates of important forms and documents. Throughout
the book, concrete examples make it easier to adapt the advice to
your own situation. If you set up your business as you work through
the book, you will have a solid business model and a jump-start on
landing your first client by the end. If you're serious about
starting a Virtual Assistant business, you need to get this book!
It's an investment you won't regret."
Cindy Opong President, Creative Assistants, President-Elect
2009-2010 IVAA, www.ivaa.org,
www.CreativeAssistants.com
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Opening a Business Successfully
By Patty Benton
Opening a business can be frustrating
and rewarding all at the same time. Unfortunately many potentially
successful businesses close their doors because they are not prepared
for handling all the issues that arise out of running a business. No
matter what your reason for opening your business, you must be sure you
are prepared to handle any crisis that may arise. In this article, I
will give you some general tips to think about when opening a business.
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Research, research,
research. Before I opened my business, I spent over a week
finding whatever information that I could on being a Virtual
Assistant. Much to my husband’s happiness (or lack of), I
printed every article I could find on the business of Virtual
Assistance.
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Have a plan. You
can have a formal business plan or you can have an outline of
what you plan for your business.
My original business plan was written solely for my
guidance purposes and it was 7 pages printed. It was
informal, and referenced many of the articles I read. The
plan helped guide me and keep me on track. Remember to be
flexible, and change your plan when the need arises.
No matter if you’ve been in business for 3 months or 10 years,
figure out where is the next step your business is going, don’t let
it stagnate.
-
Establish policies and
procedures. How are you going to handle payment? Are
you going to have a contract (I advise, YES)? How will you
handle communication with a client? How do you plan to
communicate project needs? What about payment, what forms
will you accept? I could go on and on with questions you
need to have answered BEFORE you open your doors to a client.
I literally lost a client because I had not answered these
questions, and rushed into business before thinking things
through.
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Organization.
Organization can make or break you. Are you able to find
clients information or do you have to dig? Where will you
put finished projects and projects you are working on?
What will your filing system look like? Look at where you
are working, and decide, how can I make this work for me?
Time management.
This is crucial to be successful. Create a schedule and stick to it. Get your
family to respect your schedule if you work out of your home. Add new “niches”. Spice
up your business and expand it for your clients by continuing to grow in
the services you offer. As a former teacher, I learned very quickly that
the degree was not the end of my learning. The profession changed day by
day and year by year, so I was in “training” almost as much as my
students were in class. The same is true for small businesses. Software
changes, as well as client needs change. Are you open to these changes?
Continually educate yourself through articles, classes, and talking with
other professionals in your business.
-
Most importantly, don’t
forget why you opened your own business. Whether it was to stay at home
with your children, be your own boss, or do something you love, remember
your reason when you become frustrated and want to give up.
Opening a new business is rewarding,
exciting, and sometimes even fun. On the other hand, it can be
frustrating, time consuming, and exhausting. In the end, the rewards
outweigh the frustrations, so stick with your goals and dreams!
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